FAQ

Everything You Need to Know

What are the payment options?

You can currently pay using a payment card (debit/credit), Apple Pay or Paypal

What is your return policy?

Once receiving your order you have 14 days to reach out to us if there are any issues with your order.
Should you receive an item you believe to be faulty, please email elphickeventponiesshop@outlook.com and someone from the customer service team will be in touch.